What is this
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
What information do we collect?
We may collect the following personal information provided to us in the contact form on this website.
- Your name
- Your email address
- Your telephone number
- Your address
What do we use this information for?
We do not sell or transfer data onwards to other recipients, nor do we transfer data to third countries or international organisations that do not have an adequacy agreement.
We will use your name and other contact details for the purposes of answering enquiries. Depending on the nature of your enquiry your details may be further stored and used in order to provide quotations, fulfil contractual requirements, and provide customer service based follow up communications before, during, and after contract.
How long will we keep your data?
Non-contractual general enquiries – unless we have your expressed permission otherwise, your information will be kept until such as time these details are no longer relevant/required, or for a period of up to 3 months from your last communication, whichever is sooner.
Formal written quotations - unless we have your expressed permission otherwise, your information will be kept until such as time these details are no longer relevant/required or for a period of up to 36 months from date of issue, whichever is sooner.
Fulfilled contracts - Following the fulfilment of any contractual works such as the supply of a new product and/or the installation, repair, service or maintenance of new or existing products, your contact information will be retained for a minimum of 7 years for financial recording reasons as required by regulators. Further, data may be retained for longer periods for the purposes of critical client communication, for example of a product safety recall, or for regulatory or legal defence reasons.
Newsletters & marketing - Contact information volunteered with permission by yourself for newsletter and/or marketing purposes will be retained until you (the data subject) request otherwise.
How can I control the use of my data?
You have a wide range of rights as regards your personal data. Under current data protection laws, you have the right to request the following:
- The right to erasure of your data (the right to be forgotten)
- The right to object (the right to have us stop using your data for a specified purpose
- The right to amendment (the right to have incorrect data amended)
- The right to access (to be given a copy of all the data we hold on you in a portable format)
- The right to the restriction of processing (to restrict the use of your data)
- Rights related to automated processing (we do not conduct any automated processing)
If you have any questions at all about your data or Blue Frontier’s data protection, please use the following contact information:
Telephone: 01722 328077
Address: Unit 3, The Centurion Centre, Castlegate Business Park, Old Sarum, Salisbury, Wiltshire, SP4 6QX
You are also entitled to raise a complaint with the Information Commissioner's Office, whose details can be found via the ICO website here.
How do we protect your data?
All our staff receive training on information security and data protection and we take this responsibility very seriously as an organisation. Further information on our data security is available on request.
Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regards to receiving email marketing material. Your details are not passed on to any third parties.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regards to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.